We acknowledge that our career and our lives must have a purpose greater than serving oneself.
Our goal will be to serve our industry, your company and the greater good by bringing together people and resources to create value that no single individual can build alone. We will stay at the top of knowledge in our industry, personal and organizational development, leadership and strategic planning to ensure that you are provided with current and lasting insight.
We promise to strategically partner with every client we are afforded the opportunity to work with. We promise to go above and beyond the expectations of our clients by listening to their needs and mobilize action by applying our expertise and providing the best service.
We understand that you need and desire the most extraordinary trainer, consultant or facilitator possible.
We understand that you can’t afford to take chances & unnecessary risks with your project.
We understand that you want courtesy, consistency and professionalism. Therefore, we will:
- Return phone calls and emails promptly (within the hour when possible, and within 24 hours when not);
- Follow-up after the work is completed to ensure you are satisfied.
- Keep confidential and proprietary information confidential and proprietary (without exception).
We understand that you want training and consultation that is:
- Custom-tailored to your specific needs;
- Focused on specific and concrete skills and strategies;
- Skill building in a sequenced step-by-step fashion;
- Participatory with frequent opportunities to apply the skills;
- Results driven and can be evaluated in terms of measurable results.
Therefore, we promise to fulfill the agreed upon work to your satisfaction and that you will get more than you expected! RQS will address any concerns or disservice complications for no additional charge to ensure clients’ needs are met.